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Complaints

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INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA

ATTICA BANK collects and processes your personal data submitted through this contact form, for the purpose of examining your request.

Furthermore, please get all necessary information regarding the processing of personal data by the Bank and in particular about the exercise and protection of the rights of individuals, from the Attica Bank Customer Information Form which is constantly posted and updated on its website.

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At Attica Bank, our main priorities are to protect our staff’s and customers’ health, to facilitate the transactions and to enhance the smooth operation of the Bank.

As part of the measures applied to limit COVID-19, we inform you that the procedure for sending a response to any suggestions / complaints is modified and henceforth the result of the examination or the relevant position of the Bank will be notified to you via e-mail instead of a registered mail letter.

The answer will be sent to the e-mail address you have stated in the relevant field of the special electronic complaint form submitted electronically through this website or in writing to the branch network, within 45 calendar days, as defined in the 157 / 02.04.2019 executive committee’s act.